AGC TECHNOLOGY SOLUTIONS CO., LTD. (hereinafter the "our company"), complies with laws and regulations related to the protection of personal information and its Personal Information Protection Policy established herebelow, and takes the utmost care in handling such information, to maintain trust in our company and meet expectations of society.
Each company of the ＡＧＣ Group (ＡＧＣ Inc. and its subsidiaries, collectively, "ＡＧＣ") recognizes the essential importance of the proper and adequate protection of the information of individuals, such as names, addresses, telephone numbers etc., which may be available to distinguish the identities of our customers, business partners, employees and all other parties concerned with our business operations (hereinafter collectively referred to as "Personal Information"). Recognizing its responsibility to society ＡＧＣ hereby establishes the following basic policies (hereinafter "Policy") to protect privacy of individuals and comply with laws and regulations enacted to protect Personal Information while conducting its business activities:
Handling of Personal Information
-
ＡＧＣ will collect, use, and provide Personal Information through the fair and legal means.
- (1) Use within the Scope of Utilization Purpose
- At the time of collecting any Personal Information, ＡＧＣ will specify the purpose and scope of its use. ＡＧＣ will use such collected Personal Information strictly within its originally intended scope of use and limited usage as necessary for business operations.
- (2) Authorization from the Individual
- In case of necessity in which said Personal Information must be used beyond the above-mentioned scope, ＡＧＣ will obtain an authorization from the individual to whom such Personal Information relates (hereinafter “Individual”) with regard to the planned use, except as allowed by relevant laws and regulations
- (3) Security Measures to Protect Personal Information
- When handling such Personal Information, ＡＧＣ will strive to develop an organizational structure that has policies and procedures in place to strictly manage the Personal Information to prevent its illegal access, loss, falsification or leakage. To ensure the appropriate handling of personal information, ＡＧＣ will continue to strengthen and improve internal systems, implement the necessary secure management measures in accordance with technological standards, and perform appropriate internal audits, etc.
- (4) Third Party Provision
- Unless authorized by the Individual or allowed by relevant laws and regulations, ＡＧＣ will not provide Personal Information to any third party. In addition, when providing such Personal Information to any third party as authorized or allowed above, ＡＧＣ will conclude a contract with the third party or take any other measures that obligates the third party to be responsible for the management of the Personal Information to be provided, thereby preventing its leakage to any other party or other misuse.
Request for Disclosure etc. of Personal Information
- ＡＧＣ will promptly respond to requests from the Individual to disclose, correct, add and/or delete his or her Personal Information, to the extent required by relevant laws and regulations.
Compliance with Laws on the Protection of Personal Information
- ＡＧＣ will comply with relevant laws and regulations with regard to the protection of Personal Information, and also constantly review its implementation of the Policy, and strive to make further improvements.
Policy Awareness
- ＡＧＣ will completely inform of this Policy to all of its directors, offices and employees (including commissioned and dispatched personnel) as well as other concerned parties, to ensure that each of them understands the importance of the Policy and conducts him or herself in an appropriate manner to follow the Policy.
ＡＧＣ generally uses Personal Information for the purposes described below. (If a specific purpose of using Personal Information is clearly indicated, ＡＧＣ will use the Personal Information for that specific purpose.) If ＡＧＣ uses Personal Information for any other purposes, ＡＧＣ will clearly indicate it before collecting it.
- (1) Responding to and dealing with general inquiries and requests and requests for materials;
- (2) Providing ＡＧＣ's products and services and related information;
- (3) Conducting surveys to find out about the use of and need for ＡＧＣ's products and services and improving ＡＧＣ products and services;
- (4) Marketing, selling, and providing services for ＡＧＣ's products; and
- (5) Communicating for business purposes in the course of ＡＧＣ's business activities
ＡＧＣ jointly uses Personal Information with its group companies as shown in the table below.
| With whom Personal Information is jointly used | Each company of ＡＧＣ Group Please see here for more information. |
|---|---|
| What Personal Information is jointly used | Name, address, telephone number, fax number, email address, place of work (department, job title, inquiry and transaction details etc.) |
| Purpose of jointly using Personal Information | The purposes described in the “Purpose of Collecting Personal Information” section above |
| Person responsible for managing Personal Information |
ＡＧＣ will not disclose or provide your Personal Information to third parties unless:
- (1) You have given consent;
- (2) Personal Information is provided to subcontractors (and their subcontractors) that we engage to handle all or part of Personal Information to the extent necessary to achieve the purpose of using Personal Information;
- (3) Personal Information is provided to those listed in the “With whom Personal Information is jointly used” section above;
- (4) The disclosure or provision is required by law;
- (5) The disclosure or provision is required to protect the life, body, or property of a person, but it is difficult to obtain your consent; or
- (6) It is necessary to cooperate with the central government or local governments when they perform their public administrative duties and obtaining your consent could adversely affect the execution of such duties.
ＡＧＣ has a Personal Information management structure and framework in place to prevent any unauthorized access to and loss, falsification, or leakage of Personal Information and strives to ensure appropriate security measures are taken. They are summarized below:
Personal Information Protection Policy
To ensure Personal Information is appropriately handled, ＡＧＣ has this Personal Information Protection Policy, internal rules, and manuals in place to comply with various laws and regulations and deal with Personal Information requests and inquiries.
Rule for Handling Personal Information
ＡＧＣ's Personal Information Protection Management Rule specifies how Personal Information should be handled at each stage of its handling process which includes collection, use, maintenance, provision, deletion, and disposal.
In addition, ＡＧＣ regularly checks the following security measures to protect Personal Information:
- (1) Organizational security measures
- ＡＧＣ has appointed managers who are responsible for handling Personal Information. Staff who are authorized to handle Personal Information and the scope of Personal Information that they are authorized to handle are clearly defined. ＡＧＣ has a well-established communication system in place to report any violation of the Personal Information Protection Act or ＡＧＣ’s Personal Information Protection Management Rule.
- (2) Physical security measures
- ・In the areas where Personal Information is handled, staff entry and exit is controlled and restrictions are placed on devices brought into such areas. Measures are put in place to prevent unauthorized staff from handling Personal Information.
- ・Measures are put in place to prevent theft or loss of devices, electronic media, and paper documents which contain Personal Information.
- (3) Technical security measures
- ・Access controls are put in place to limit the number of access privilege holders and the scope of the Personal Information database that they are authorized to access.
- ・The information system which processes Personal Information is protected from unauthorized access by external parties and malicious software.
- (4) Administrative security measures
- ・Training and/or e-learning sessions are provided to ＡＧＣ staff to learn key points of handling Personal Information.
- (5) Monitoring of external environment factors
- ・To handle Personal Information in other countries/regions, ＡＧＣ regularly collects and monitors information on Personal Information protection systems of those countries/regions and implements security measures.
You have data protection rights in accordance with the laws and regulations related to personal information of each country.
Following is the outline of request procedures on Personal Information that ＡＧＣ has collected.
- （1）Submitting requests
- If you wish to request the disclosure, correction and/or deletion of your Personal Information, please contact the following " To Make Inquiries about Your Personal Information". ＡＧＣ will send you the request form. Please fill in the form and return it to us by postal mail. In order to prevent potential leakage of the Personal Information, only requests made by the Owner of Personal Information will be accepted, except in case of the request being made by his or her legal representative.
- （2）Documents to be included when submitting a request
- In order to confirm that the individual submitting the request is in fact the Owner of Personal Information, please submit to us a copy of your driver's license or official residence certificate, along with the request form.
- ＡＧＣ procedure for answering your request
- After receiving your request, ＡＧＣ will confirm the content of the request, and thereafter will send a response to it directly to you, the Owner, by postal mail. Please understand that in case ＡＧＣ is unable to confirm the identity of the individual submitting the request, we may decline to answer the request. In addition, we ask for your understanding that while ＡＧＣ will make efforts to respond to requests promptly, it is however possible that such response may take some time to ensure its accuracy.
For other inquiries regarding your Personal Information, please contact the below by letter or e-mail(see Contact us).
Mail : Contact Us
Address : JMF-Bldg.Kawasaki 01 1F, 1-14, Nisshin-cho, Kawasaki-Ku, Kawasaki-City, Kanagawa 210-0024 JAPAN
In some services, ＡＧＣ uses "cookies" on its website. The purpose for their use is to be able to statistically analyze access to the website and otherwise work to provide improved services to you. The use of cookies is not something that intrudes into your privacy, nor invades your computing environment. In addition, ＡＧＣ will never publicly disclose information about individuals accessing the website in such a way that could be used to distinguish the personal identity of an individual.
* Cookie: technology that allows a website to track subsequent requests from a given computer to it.
On the website, ＡＧＣ records, in the form of an Access Log, basic information on computers that access the website. The information recorded in the Access Log does not contain any information which can identify a specific individual. ＡＧＣ collects the information to conduct statistical analysis of your use of its website, provide you with information, and deliver an improved website experience to you.
To collect and analyze access logs, Google Analytics is installed on this website. Google Analytics uses cookies to track behavioral data on visitors. These data do not contain any personal information that identifies users and will be handled based on Google’s privacy policy.
Further information about Google’s privacy policy may be obtained from http://www.google.com/privacy.html.
In some cases, the website may include links to websites other than that of our company or the ＡＧＣ Group. ＡＧＣ takes no responsibility with regard to the protection of Personal Information or the contents on any website linked to ＡＧＣ's website other than its own website or those of ＡＧＣ Group
